Tardiness to Appointments
To remain courteous of others, please arrive on time for scheduled appointments. We will allow a 5 minute window past your scheduled time before moving on to the next client.
Gift Certificates/Gift Cards
All gift certificate/cards sales are final. Gift certificates/cards are not refundable or exchangeable. The New Place Nails is not responsible for unauthorized use, lost, stolen or damaged gift certificates/cards.
Repair/Warranty
Only full-set nail enhancements and gel polish manicures are guranteed for 3 business days after your appointment; excluding breakages. If you notice light chips or lifting in the first 3 days, please call us to schedule a free repair. Repairs after 3 days or for breakages, tears, and corner breaks are $4+ each. Lacquer polish services are not guranteed. Please bring your receipt to show proof of services.
Services
NO Refunds will be proved for any service. We offer complimentary fixes witin 3 days of service done pending a manager approval.
Prices
Prices are subject to change without notice.
WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE